cathywY7692VX - Brisbane, Australia
Amazing stay - Sep 18, 2019
Had a 4 night stay here with my mum and 5 year old. The location is wonderful to explore the Médina and the staff here could not do enough to help. Recommended safe places to eat, suggested places to visit and treated my daughter like a princess.. would highly recommend this place to anyone!!!« less ...
   cocoademer - Washington DC, District of Columbia
Staying in a Riad is different - Jul 12, 2019
My journey in Morocco started and ended in Marrakech. I reserved Riad Chorfa for my last night to catch a flight back home to the States. Since it was in January, it was pretty chilly in the mornings and evenings. With that said, this is a Riad, so they will have heaters in each room and the common courtyard area would be quite cold. Even as it warms up in the day, these traditional homes that are now often turned to hotels and guest houses keep the cool air in. The heater in my room wasn’t effective at all. I’ve had this experience throughout my trip in Morocco but the difference was I mostly rented out an entire Riad instead of staying in one reserved room, so if one room didn’t have good heating I had other empty rooms to choose from. I didn’t have an option in this case even as staff tried to assist in increasing the temp. As far as the decor, it’s gorgeous, lots of picture worthy spots in this hotel. I had the pleasure of dining at the hotel, their food was delicious, the dining area is beautiful. Needless to say, I plopped myself right next to the fire place because I was always cold. (I do get cold easily).Staff was accommodating in holding a rug I had purchased earlier during my trip when I had first landed in Marrakech. It had been delivered to the hotel, so by the time I traveled back to Marrakech and checked in, it was there waiting for me.If you want to stay in a Riad, consider some of the nuisances that may come with these beautiful structures: depending on the weather- it might be too chilly, ensure your heater works! if it’s a Riad converted into a hotel, consider the noise level as the rooms and many times the windows are facing the indoor-ish courtyard where people may dine and congregate. If you are sharing a room with your friends, be aware that some rooms may not provide enough privacy. sometimes the bathrooms don’t have doors, my room was two levels where I walked up the bathroom which overlooked my entire room and had a window that looks out into the courtyard. this might be an awkward situation when you need a door to close, even more awkward because I feel like you can probably hear EVERYTHING, even from the courtyard.My stay was nice, the place is gorgeous, staff were helpful, but I prefer renting out an entire home via Airbnb for myself for the same price or cheaper than just having one room to myself. If hotels are your preference I would recommend this place as along as you can deal with the small nuisances.« less ...
   oldcreakingjoints - United Kingdom
Disappointment all around - Jun 13, 2019
They scammed us in so many ways and the staff seems to go out to their way to make us feel unwelcome.1. They confiscated our personal water bottles and sold the same bottles back to us at thrice the price. 2. They told us to call them before we arrived at the Riad and we did but nobody picked up after multiple attempts by both us and our tour guide (shout-out to Youness from Sahara 4x4 Tours, book your tours with him, not from he Riad. They were very pushy about their Marrakech tours!!)3. When we returned from our day out, no one was there to help us get our keys and we were eventually told to do it ourselves from their private office.4. We had to share the breakfast buffet (which was quite bad) with birds. 5. We did not enjoy any of the moroccan mint tea and cookies that other reviewers on booking.com claimed to have. (We are asian students, draw your own conclusions) 6. We were constantly asked by staff if we were from China even when it was completely unrelated and uncalled for. We were misled by other reviews about the quality and service to be expected from this Riad. We stayed in several other accommodations across Morocco, and this was by far the worst experience. Would not recommend.« less ...